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Terms & Conditions
The Enchanted Deck

Last updated: November 2025
 

Welcome to The Enchanted Deck. These Terms & Conditions outline the rules and guidelines for using our website and purchasing products from us. By accessing our site or placing an order, you agree to these Terms & Conditions.
 

If you do not agree with any part of these terms, please do not use the website.
 

1. About Us

The Enchanted Deck Limited
A UK-based online store selling trading cards and related accessories.

The website is operated using Wix.
 

2. Use of the Website

By using this website, you confirm that you are:

  • At least 16 years old, or using the site under the supervision of an adult

  • Legally capable of entering a binding contract

  • Using the website for lawful purposes only

You agree not to use the site:

  • For any fraudulent or illegal activity

  • To interfere with or disrupt site functionality

  • To copy, modify, distribute, or exploit any part of the website without permission
     

3. Products & Descriptions

We aim to provide accurate descriptions, images, and details of all products.
However:

  • Colours, conditions, and card variations may appear differently depending on lighting or screen settings

  • Minor variations may occur in packaging

  • Product availability may change at any time without notice

If a product is listed incorrectly due to an error, we reserve the right to cancel or amend an order.
 

4. Prices & Payment

  • All prices are shown in GBP (£).

  • Payment is required at checkout and processed securely through the websites built-in payment methods.

  • We reserve the right to update prices at any time.
     

5. Shipping

Our Shipping Policy forms part of these Terms & Conditions.
 

6. Order Cancellations

  • Orders can be cancelled before dispatch.

  • Once an order has been shipped, it cannot be cancelled but may be returned in accordance with the Refund Policy.

If you need to cancel, email us immediately.
 

7. Errors, Availability & Changes

We try our best to maintain accurate stock levels.
However:

  • If a product becomes unavailable after purchase, we will offer a refund or alternative

  • The Enchanted Deck may modify or discontinue products or features at any time

  • Prices and policies may change without notice (changes will not apply to completed orders)
     

8. User Accounts

If you create an account on our site:

  • You are responsible for keeping your login credentials secure

  • You must notify us of any unauthorised activity

  • We may suspend or remove accounts that breach these terms
     

9. Intellectual Property

You must not reproduce or distribute any content on the website without written permission.
 

10. Limitation of Liability

To the fullest extent permitted by law:

  • The Enchanted Deck is not liable for indirect, incidental, or consequential damages

  • We do not guarantee uninterrupted website availability

  • We are not responsible for delays caused by Royal Mail or other third-party couriers

  • We do not accept liability for losses resulting from misuse of our products

Nothing in these terms limits your statutory consumer rights.
 

11. Privacy & Cookies

Our Privacy Policy explains how we collect and use your personal data.
By using the site, you agree to its terms.

We also use cookies and similar technologies – details are provided in our Cookie/Privacy Policy.
 

12. Accessibility

We aim to ensure our website is accessible to all users.
More information is available in our Accessibility Statement.
 

13. Links to Other Sites

Our site may contain links to third-party websites.
We are not responsible for the content or privacy practices of external sites.
 

14. Governing Law

These Terms & Conditions are governed by UK law.
Any disputes will be handled by the courts of England and Wales.
 

16. Contact Us

If you have any questions about these Terms & Conditions, please contact us.

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Thank you for shopping with The Enchanted Deck.

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